Grasshopper is a full virtual phone system (calls, texts, custom greetings, extensions, inbound fax, and more) which is accessible through the Grasshopper apps (available on iOS, Android, and desktop) and enables you to operate from anywhere. Grasshopper can also be used without the app, to forward calls to a landline.
It helps you separate personal and professional calling and sound professional to your external business relationships. It’s easy to set up and easy to use, and it includes toll-free vanity numbers. It even allows you to customize call forwarding rules for each phone extension on your plan. That way, each of your employees or business locations can manage calls in whatever way works best for them.
Grasshopper is entirely cloud-based and promises a 99.999% uptime. Currently, Grasshopper only offers services to businesses in the US and Canada.
Grasshopper offers the same features across all its plans. Unlike other business VoIP solutions, you don’t have to upgrade your plan just to get business texting (for example). It offers 24/7 US-based support for all plans.
Grasshopper has taken on the current trend in unified communication and offers the unified approach with its Grasshopper Connect mobile app and desktop app.
Plans:
| Solo | Partner | Small Business | |
| Standard Price (per month/ per user billed annually) | $26 | $44 | $80 |
| Price (per month/ per user billed monthly) | $29 | $49 | $89 |
| Numbers and Extensions | One number/Three Extensions | three numbers/Six Extensions | Five numbers/Unlimited Extensions |
All plans include unlimited minutes.
At present Grasshopper is offering $75 off an annual Grasshopper plan.
Top Features
- Mobile + Desktop Apps
- Business Phone Number*
- Business Texting
- Call Forwarding
- VoIP + WiFi Calling
- Virtual Fax Voicemail
- Read Your Voicemail
- Extensions
- Instant Response
- Custom Greetings
- Call Transfers
- Simultaneous Call Handling
- Incoming Call Control
- Reporting
About Grasshopper
Another company that appeals to small businesses is Grasshopper. It offers reasonably priced plans, and you can select one of the following three options:
- One number and three extensions
- Three numbers and six extensions
- Five numbers and unlimited extension
If you want to ensure that your business communication yields the best results possible, you should go for the third plan. It costs $80 per month. The price is ideal for growing companies that need virtual PBX settings and extension for all their employees.
However, you might be better off without Grasshopper if you’re looking to start a major call center. This is mainly because the company doesn’t have its own VoIP equipment. Instead, you need to procure devices on your own.
But for smaller enterprises, there are basic VoIP features at Grasshopper that can ensure seamless business communication:
- Call transfers
- Call forwarding
- Call extensions
- Voice mail
