Viasat Internet Review, Plans & Special Offers

Viasat (formerly Exede) is one of the largest satellite internet providers in the United States. As one of only two major satellite internet providers in the US, Viasat provides much-needed internet connectivity to rural and other remote communities. Its services are available in all states. Under the Brazilian Government broadband initiative, Viasat also connects more than 11,000 sites through satellite.

Best for Rural Regions

9.1/10

Starting at $50.00/month

Download Speed

Upto 940 Mbps

Bundles

Internet, TV, or Phone

Bandwidth

Unlimited

Connection

Satellite

Viasat offers internet solutions for both consumers and government agencies. Consumers also can purchase home phone service from Viasat, as well as TV service via a partnership with DirecTV.

9.1 Total Score
Viasat Internet Review

Viasat (formerly Exede) is one of the largest satellite internet providers in the United States.

Reliability
9.5
Customer Service
9
Quality of Service
9
Billing Transparency
9
User Rating: Be the first one!

Though satellite internet costs much more than cable or DSL plans with similar speeds, the advantage of satellite internet is that it can reach off-grid locations as well. They are often the only option for rural communities to connect to the internet. Data transfer remains satellite internet’s, and Viasat’s, biggest frustration. Since data travels out of the stratosphere and back, there’s latency, or lag. Viasat has made impressive progressive, though, in improving download speeds on satellite internet networks.

Best Viasat Internet Plans

Viasat plans are more expensive than your typical cable and DSL plans, and top out at a relatively modest 100 Mbps. That is to be expected as their plans are delivered through satellite. They do bring much-nneded connectivity to remote communities.

Viasat offers a range of plans with speeds from 12 Mbps to 100 Mbps. All theirplans are free of data caps. Viasat does not offer bundles. If you want to add satellite TV, you’ll have to do so via a provider like DirecTV or Dish.

Viasat Unlimited Bronze 12

Download Speed: 12 MBPS
Upload Speed: 12 MBPS
Bandwidth: Unlimited
Contract: 24 months

$50.00/mnth

Cost per month (after 3 months): $70.00

Viasat Unlimited Gold 30

Download Speed: 30 MBPS
Upload Speed: 30 MBPS
Bandwidth: Unlimited
Contract: 24 months

$150.00/mnth

No Upfront Cost

Viasat Unlimited Gold 50

Download Speed: 50 MBPS
Upload Speed: 50 MBPS
Bandwidth: Unlimited
Contract: 24 months

$100.00/mnth

Cost per month (after 3 months): $150.00

Viasat Unlimited Platinum 100

Download Speed: 100 MBPS
Upload Speed: 100 MBPS
Bandwidth: Unlimited
Contract: 24 months

$150.00/mnth

Cost per month (after 3 months): $200.00

  • 24×7 technical support via phone is available.
  • Wide availability – Viasat is available anywhere in the U.S. If you’re living in an area that’s been deemed unserviceable by other providers, odds are that Viasat is your saving grace.
  • Three-month introductory pricing – New subscribers start off with three months of introductory pricing, so you’ll save money on your first few months with Viasat.
  • Fast speeds for rural areas– With features like download speeds up to 100 Mbps (where available), the ability to connect multiple devices with home Wi-Fi and a two-year price lock guarantee, Viasat might be the rural internet solution you’ve been looking for.
  • No data caps in all plans

Pros

  • 24×7 technical support via phone is available.
  • Wide availability – Viasat is available anywhere in the U.S. If you’re living in an area that’s been deemed unserviceable by other providers, odds are that Viasat is your saving grace.
  • Three-month introductory pricing – New subscribers start off with three months of introductory pricing, so you’ll save money on your first few months with Viasat.
  • Fast speeds for rural areas– With features like download speeds up to 100 Mbps (where available), the ability to connect multiple devices with home Wi-Fi and a two-year price lock guarantee, Viasat might be the rural internet solution you’ve been looking for.
  • No data caps in all plans

Cons

  • No bundles offered. TV is not a service offered by Viasat.
  • Two-year contracts required with some plans – Even if you are opting for a plan that doesn’t require a two-year contract, you will probably end up committing to two years anyways. This is because Viasat’s month-to-month plans come with a significant upfront fee.
  • Data reprioritization after limit – While Viasat internet technically offers unlimited data, they do enforce a tiered system of “data thresholds.” Essentially, once you exceed your plan’s threshold, your internet speed will be throttled, i.e. slowed down significantly, until your next billing cycle begins

Viasat Internet Service Coverage

Viasat Internet is available in all 50 states and covers much of the U.S. population in remote and rural areas where other internet companies offer slower service, or no service at all. It is estimated that 8 out of 10 people in the United States can get Viasat satellite internet.

There are 590K fixed broadband subscribers in the US. There are an additional 11,000+ installed sites as peart of the Brazilian Government broadband initiative.

Frequently Asked Questions

Viasat launched its satellite internet service under the brand name of Exede. This was renamed as Viasat Internet in 2017.

WildBlue is the previous residential internet service for what is now Viasat Internet. WildBlue service is no longer available for new customers to purchase. A few customers could still be on the WildBlue platform, though.

There is no bar on usage of a Virtual Private Network (VPN) with the service. However, it may be slow. Secure Sockets Layer (SSL)-based VPNs in general should work fine.

Though the technology may be complex, the theory is simple. When you click on your favorite website using your laptop or mobile device, a request goes to your Viasat modem, which conveys it to the satellite dish installed outside your home with a view of the sky. The request is conveyed by the dish to the Viasat satellite that is in a geosynchronous (stationary with respect to the Earth) orbit. The request gets transmitted to the Viasat Earth station connected to our ground network which conveys the request to the website. The website responds and sends the requested information back to the ground network which conveys it to your device via the same route, in reverse.

It is our endeavor to actively explore, test and implement technologies that are of relevance to people. At this time, however, our satellite internet services are not available for mobile vehicles. They require a fixed and stationary satellite dish for the service to work.

The short answer in no. What you do need is a fixed satellite dish that receives the signal and a clear view of the sky. You could, of course, choose to bundle a Viasat phone with your Viasat internet for better value. Our phone services are based on Voice over Inter Protocol (VOIP) technology.

Viasat is focused on providing the best voice and internet services. TV is not currently a part of our offerings. DIRECTV and AT&T TV have been found to be good options by Viasat internet customers in the past, presumably because they have wide availability.

About Viasat

Viasat is the global communications company that believes everyone and everything in the world can be connected. For more than 30 years, Viasat innovations have helped shape how consumers, businesses, governments, and militaries around the world communicate — even in the hardest-to-reach places.

Viasat was founded by Mark Dankberg, Steve Hart, and Mark Miller in 1986. In 1996 Viasat had its Initial Public Offering and began to trade on the NASDAQ. In 1999, Viasat relocated to their new Carlsbad, California campus, opening first three buildings on the site. In 2012 Viasat completed a nationwide rollout of Exede by Viasat, the fastest consumer satellite broadband at the time. This was renamed Viasat in 2017. In 2020, Long time CEO Mark Danberg has recently relinquished the CEO role and moved to the Executive Chairman position.

Corporate Headquarters

6155 El Camino Real, Carlsbad, CA 92009-1699

Carlsbad, CA (Corporate Headquarters)

Phone: 760.476.2200Fax: 760.929.3941

9.1 Total Score
Viasat Internet Review

Viasat (formerly Exede) is one of the largest satellite internet providers in the United States.

Reliability
9.5
Customer Service
9
Quality of Service
9
Billing Transparency
9
User Rating: Be the first one!

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